Authors

With over 35 years of experience in customer service, operations, and leadership, the author has held senior roles including General Manager (Services) at IBM and Vice President (Services) at Fujitsu ICIM. They have led global teams and driven technology-enabled service transformations.

Now an author, Executive Coach, and Visiting Faculty, they focus on leadership, customer experience, and the impact of AI on service. Their books include The Corporate Diaries, Furnace to Fortune, and Next-Gen Service: How AI Has Transformed Customer Service.

Their work is driven by a commitment to inspire service excellence, empathetic leadership, and sustainable growth.

Jasper Livingstone is a celebrated author, motivational speaker, and expert in personal transformation and artificial intelligence. With over a decade of experience guiding individuals toward unlocking their fullest potential, he has established himself as a top bestselling author on Amazon KDP. His books on self-help, manifestation, and mindfulness have empowered hundreds of thousands of readers worldwide to rewrite their stories and achieve extraordinary success.

A passionate explorer of the human mind and the evolving landscape of technology, Jasper blends cutting-edge psychology, ancient wisdom, and real-world anecdotes to create actionable roadmaps for change. His unique approach—honed through years of global travel, workshops, and deep study—helps readers bridge the gap between inspiration and tangible results.

When he’s not writing or speaking, Jasper can be found meditating on a remote beach or hiking mountain trails, drawing inspiration from nature’s rhythms. His mission? To prove that focus, confidence, and abundance are skills anyone can master—starting with the pages of this book.

In addition to his writing, Jasper is a sought-after speaker at industry conferences and workshops where he shares insights on the future of work and the critical importance of human-AI partnerships. He has contributed to esteemed publications such as Forbes and Harvard Business Review.

Personal Philosophy
Jasper believes that technology should serve to enhance human potential. He advocates for a collaborative approach to AI development, emphasizing trust, transparency, and ethical considerations. Through his work, Jasper aims to contribute to a future where humans and AI coexist harmoniously—driving innovation while improving overall quality of life.

Background
Jasper holds a degree in Computer Science and a Master's in Human-Computer Interaction. This robust technical foundation equips him with a nuanced understanding of user experience. His unique blend of skills enables him to convey intricate concepts engagingly and accessibly to diverse audiences—from industry experts to general readers.

Areas of Expertise
AI and Human Collaboration: Jasper has conducted extensive research on the evolving role of artificial intelligence in the workplace. He emphasizes AI's potential to augment human capabilities in alignment with Industry 5.0 principles—where collaboration between humans and machines is essential for innovation.

Digital Transformation: With a keen focus on how organizations adapt to technological advancements, Jasper provides valuable insights into best practices for integrating AI into business processes while advocating for ethical deployment and fostering an innovative culture.

Future of Work: Dedicated to exploring AI's implications on the workforce, Jasper examines skills required for future employment and strategies for navigating a rapidly evolving job market.

Through his multifaceted expertise in motivation and technology, Jasper Livingstone continues to inspire individuals and organizations alike in unlocking their true potential amidst an ever-changing landscape.

A native of Big Sky country, Wayne Edwards spent his 30-plus-year banking career in his hometown of Denton, a rural small town located in the heart of Montana’s expansive wheat and cattle country. Edwards began writing upon his retirement, and published both a children’s book, BUSTER THE BRIDGER MOUNTAIN BEAR, and a fictional novel, PACER COULEE CHRONICLES in 2021. Revised editions of both works were republished in 2024. Also in 2024 and writing in yet another genre, Edwards published the highly popular A STONE’S THROW, a novel directed at the Young Adult audience but received with equal favor and appreciation by young-at-heart older adults.

Wayne and his wife of 50 years, Lorinda, split their time between their homes in Bozeman, Montana and Cave Creek, Arizona.

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Gloria Oliver lives in Texas, staying away from rolling tumbleweeds while bowing to the never-ending wishes of her feline and canine masters.

Her previous works have been YA, fantasy, urban fantasy, science fiction, and historical cozy mysteries. Her short speculative fiction stories can be found in many anthologies, covering things from the fantastic and strange to a Bubba Apocalypse.

Gloria is a member in good standing of BroadUniverse though she has yet to make the list for Cat Slaves R Us. In her spare time (what's that?), she watches TV shows, movies, anime, plays PC games, and reads books.

For some free reads, sample chapters, appearance schedule, and more information on her and her works, please drop by and visit her at www.gloriaoliver.com or subscribe at www.gloriaoliver.com/subscribe to get news, deals, releases, and a free gift for joining!

If, like me, you were named backwards then you’ll understand why I go by “Dev”.

I create stories and artwork that explore universal themes such as personal identity and found family. I stand for creative expression of ideas and affirmative storytelling, because all of us should be comfortable in our own skin and welcomed by those around us.

Dev’s Rule Number One:

Nobody gets to tell you who you are, not your folks, not your friends, not a teacher or a priest or anybody else. Only you get that right.

I’ve been a security guard, a typesetter, an author of obituaries, a designer of graphics, and a whole host of other less glamorous jobs that left me with a ton of useless skills, but kept me from starving while I pursued my real passion, telling stories. See throughout my life I’ve been an artist, a writer, a gamemaster… basically I spent as much time envisioning other worlds as I did living in our own. Basically, life prepared me for a career as a storyteller.

And that’s what I live to do, tell stories of the worlds I create and the people that live there. Sometimes, it’s a far-flung future sometimes it’s just down the block… but there’s a few things all my stories have in common.

First, I believe whole-heartedly in the power of family, both the family we’re born with and the family we choose for ourselves. Also,my characters are people, they ain’t perfect, they’re not always gonna get it right. But they’re always true to themselves. Remember Dev’s rule Number One: nobody get to tell you who you are, not your folks, not your friends, not a teacher or a priest or anybody else. Only you get that right.

Thanks for visiting, I hope you enjoy your stay.
-Dev

Harris E Phillip is an author associated with Phil Burn Academy, specializing in natural health recovery books and evidence-based health education books. His work focuses on creating accessible, research-informed content that supports long-term wellness, with a strong emphasis on cardiovascular health books designed to improve understanding of heart health and preventive care.

John Bryan Starr is a thoughtful writer known for exploring global perspectives and cultural understanding. As the Author of Understanding China, he reflects deep insight into history and society. Through John B Starr publications, his work inspires readers with knowledge, clarity, and meaningful interpretation of complex topics.

I grew up on the west coast, and moved to Indiana with my husband three years ago. We have 4 kids, 9 grands, and 10 great grands! Besides writing i l like to read, play the piano, and do puzzles. And I love elephants! I've written several books which can be found on my author website. I'm currently looking to publish my most recent fantasy book. I have ideas for a couple of other books as well! I've even started posting mini stories on FB and LinkedIn. I'm hoping to get to know some of you and become familiar with your writing. I'm open to anyone's ideas on how they've successfully been able to market their books on a small budget!